Steadfast Faith Wholesale, LLC

Terms and Policies/Conditions

Effective January 14, 2025

 

The following policies must be met in order to carry and/or continue carrying our products. These policies are here to protect ours and our customers' brands. Please read in its entirety.

Minimum Order:

The required opening order is $500.00 and MUST be met in order for your order to be processed. If an opening order is placed without meeting the required minimum amount, you will be contacted to add products to meet the minimum. If the order is not brought to the minimum amount or no response is received and the order is canceled, a 20% restocking fee will be charged and your account will be suspended.

The required reorder minimum is $100.00. All orders must meet our required per product MOQ, which can be found in the product description. ALL MOQs must be met on EVERY product. We keep the MOQs low so we will not allow these to be broken. MOQ requirements are listed with each product. Graphic tees are open pack sizing with an MOQ of 6 per design. If we see that an MOQ is not met we will reach out, this will put a hold on your order until all MOQ are met, if we do not receive a response we will cancel your order, less a 20% Restocking Fee.  After two times of placing orders without meeting the required product MOQ we will suspend your account.

Processing Time

Our standard processing time is 15-20 Business Days.

Returns and Exchanges

The ONLY returns we will accept are items that are damaged or have a manufactured defect. We will then replace with new merchandise of the exact same product that was returned. Please look the merchandise over well when receiving as we will not accept defected/damaged merchandise after 15 days from date of delivery. 

We DO NOT allow canceling of orders once they are placed as a vast majority of our products are made to order to allow the color variety that we have. Once your order is placed it begins processing immediately. Please note, by placing an order, you are agreeing to our Cancellation Policy. Even if we are behind processing time we will not allow cancellations without a 20% restocking fee.

Required Mark-Up

On all products there is a required keystone mark-up (2X wholesale cost) (example: If a product is $12 it MUST be sold for a minimum of $24).

There is ABSOLUTELY NO TOLERANCE for not using the correct MAP, if we see that this is not being met we will cancel your account. All of our designs are 100% genuine and hand-drawn! They are worth every penny of the cost, we guarantee if you emphasize the value and worth your customers will pay it.  

There is ABSOLUTELY NO TOLERANCE for Buy-In Groups. If you run one, PLEASE DO NOT request to sell our products. ALL PRODUCTS MUST BE SOLD AT THE REQUIRED RETAIL PRICE. 

Intellectual Property

As a Retailer, you acknowledge that all text and graphics on Steadfast Faith Wholesale's website and social media accounts, and all photographs of Steadfast Faith Wholesale products are the exclusive intellectual property of Steadfast Faith Wholesale, LLC.  Use of Steadfast Faith Wholesale’s Intellectual Property is permitted only in relation to the sale of Steadfast Faith Wholesale products.  Furthermore, you most definitely can use or run our pictures, however, all pictures MUST be watermarked. You are NOT allowed to cover our logo with your own. If you choose to use our photos, it is a requirement to have our watermark on every photo that you use of ours so DO NOT CROP THE WATERMARK OUT! 

Data Collection – Privacy, Consent, Disclosure

When you open an account, place an order, or sign up for our newsletter, Steadfast Faith Wholesale, LLC, collects information from you such as name, mailing address, and email address.  We will only use your information for the specific reason(s) we receive consent for. Steadfast Faith Wholesale, LLC, uses reasonable measures as recommended by industry standards to house collected information so that it is not inappropriately accessed, disclosed, misused, or altered.  All information collected will remain private and used for Steadfast Faith Wholesale, LLC, internal purposes only.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in our terms that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in our terms or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).  We undertake no obligation to update, amend or clarify information in our terms or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in our terms or on any related website, should be taken to indicate that all information in our terms or on any related website has been modified or updated.

Age of Consent

By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence.

The Right to Refuse or Remove

Steadfast Faith Wholesale, LLC maintains the ability to remove any customer who breaches or violates any of the above terms, policies, or conditions.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

Changes to These Terms and Conditions

Steadfast Faith Wholesale, LLC, reserves the right to modify these terms and conditions at any time.  Changes and clarifications will take effect immediately upon their posting on the website.  If material changes are made to any term or condition, we will notify you on the website that it has been updated.

Questions and Contact Information

Please call or email with any questions!

sales@steadfastfaithwholesale.com

405-638-0560